Pochat Training - 18-32 people may struggle with parts of this page each month

Text that’s hard to read (low colour contrast): Automated checks found 9 areas with very low colour contrast, which can make text hard to read.

this can cause significant challenges for people with low vision, colour blindness, or vision that changes over time. When the text colour is too close to the background colour, it can become really hard to read, especially on a phone or in bright light, and some people won't be able to read it at all.

Links that don’t explain themselves: There are links that do not have clear text or are effectively empty, which can be confusing for assistive technology users.

this makes navigating much harder for people who use software that reads websites out loud, for example someone who is blind or partially sighted. A common way to navigate is by pulling up a list of links on the page, and if links are blank, vague, or repeated (like lots of “Read more”), that list becomes meaningless, so it's hard to tell which link goes where.

Keyboard navigation: A manual check suggests the page cannot be used fully with a keyboard, which can block key actions.

this can stop people who navigate without a mouse from moving through a page and interacting with it, for example someone with limited hand movement, pain from repetitive strain, or someone who is blind or partially sighted. If the site can't be used properly with the keyboard (for example Tab, Enter, and Space), people can get stuck on menus, buttons, or forms and be unable to complete key actions like making an enquiry.

Page sections that don’t follow a clear order (headings): Headings are present, but some levels are skipped. A more consistent heading structure would make the page easier to scan.

this can make the page much harder to follow for people who use software that reads websites out loud, for example someone who is blind or partially sighted. Headings act like a contents list, so people can jump between sections quickly, and if the heading levels jump around it becomes harder to understand the page structure and find sections like services, pricing, or contact details.

Text is a readable size: No very small text was flagged by the automated checks.

this can be a real struggle for people with low vision or vision that changes over time. If text is too small, people have to zoom in and scroll more, which makes the page feel like hard work and makes key information easier to miss.

Forms without clear field labels: No forms were detected on this page, so form labels are not relevant here.

this can make forms much harder to fill in for people who use software that reads websites out loud, for example someone who is blind or partially sighted, and people who need very clear instructions, for example someone with a learning disability. A label is the text that tells you what a box is for, like “Email address”, and if it's missing, unclear, or disappears when you type, it's easy to forget what each box means and make mistakes.

Image descriptions (alt text): Images include alternative text and no missing-alt issues were flagged by the automated checks.

this creates real problems for people who use software that reads websites out loud, for example someone who is blind or partially sighted. If an image has no description, the device may just say “image”, so they miss what the picture is showing or what an image button does, and if important words are inside the image they may miss that information completely.

Form questions that aren’t grouped clearly: No automated grouping issues were flagged for form questions.

this can make a form feel overwhelming for people who find long forms tiring or confusing, for example someone with ADHD, a learning disability, or memory difficulties. When related questions aren't grouped, the form can feel like one long list, which makes it harder to follow and easier to miss something important.

Video and audio alternatives (captions/transcripts): No HTML5 video or audio elements were flagged by the automated checks.

this shuts out Deaf people and people with hearing loss, and anyone who can't have sound on. Without captions or a written alternative, important information in a video or audio clip can be missed.

Page regions are clearly defined (landmarks): The page exposes landmarks or regions, which helps assistive technology users jump around the page.

this slows things down for people who use software that reads websites out loud, for example someone who is blind or partially sighted. These tools use page regions like navigation, main content, and footer as jump points, so without them people may have to listen through lots of content to reach what they need.

Hidden labels and instructions for controls (ARIA): ARIA attributes are present. Automated checks do not show specific ARIA errors here.

this can be genuinely confusing for people who use assistive technology, for example someone who is blind or partially sighted. Buttons, icons, and menus often need hidden labels so these tools can explain what they do, and if those labels are missing or wrong, the page can sound confusing or misleading even if it looks fine.

Page language is set: A language has been set for the page, which helps screen readers choose the right voice.

this makes the content harder to take in for people who use software that reads websites out loud, for example someone who is blind or partially sighted. If the page language isn't set, the voice can use the wrong pronunciation rules, which makes the content harder to follow.