How much does Support cost?It depends on your growth plans and the level of support you and your business need. Our website support packages include:£140 per month: Covers basic bug fixing and upkeep to keep your site running smoothly.£230 per month: Includes everything in the basic package, plus plugin updates and a half day of feature development each month.£350 per month: Offers full support, including bug fixing, feature development, performance optimisation, and accessibility testing to ensure your site is inclusive and performing at its best.
Can I cancel my support package at any time?Yes, you can. There’s no fixed term for our website support packages. However, most of our clients choose to stay with us for the long term because of the value and peace of mind our website support in Cheltenham provides.
What is WCAG, and why does it matter?WCAG (Web Content Accessibility Guidelines) is an international set of standards designed to make websites and digital content accessible to everyone, including people with disabilities. It matters because following WCAG ensures your site is inclusive, meets legal requirements, and provides a better experience for all users.
Does Website Support include Hosting?We offer hosting as an optional add-on as part of our website support services. Based in Cheltenham, we can support businesses across the UK. If you prefer to stay with your current hosting provider, that’s no problem. We can work with them to ensure everything runs smoothly, so you don’t have to worry about moving hosts.
Do you work with anyone in the UK?Yes, we do! While we provide web design services in Cheltenham, Gloucestershire we work remotely, which means we can support businesses across the UK. If you’d prefer a face-to-face meeting, we’re happy to travel within Cheltenham, Gloucester, Tewkesbury, Bristol, Oxford, Swindon, Bath, and their surrounding areas.
Can I update the website myself after it’s built?Yes, absolutely. We build websites using WordPress, a platform that makes it easy for you to update text, images, and content yourself. We can also provide guidance or training to help you feel confident managing your site. Additionally, we offer support packages because we see websites as a continuous process, ensuring your site stays up-to-date and performs at its best over time.
What is web accessibility, and why does it matter?Web accessibility ensures that all users, including those with disabilities, can access and use your website. This means designing for screen readers, keyboard navigation, colour contrast, and more. It matters because 24% of the UK population has a disability, and 7 in 10 will leave a site if they encounter accessibility issues. Improving accessibility expands your audience, enhances your brand’s reputation, and can even boost your SEO.
